Verizon to Discontinue Gizmo Watch App Amid Technical Issues
Verizon plans to discontinue its Gizmo watch app, effective July 6, citing technical issues. The move affects users with watch-only accounts, who will lose texting and location-sharing capabilities. The company is transitioning to a new app, Verizon Family, but it currently does not support watch-only accounts. Users have reported difficulties in switching to the new app, with some experiencing eligibility errors and others unable to verify their accounts.
Key points
- Verizon plans to discontinue its Gizmo watch app on July 6 due to technical issues.
- The new app, Verizon Family, currently does not support watch-only accounts.
- Users with watch-only accounts will lose texting and location-sharing capabilities.
- Verizon support has acknowledged the issue and is working to resolve it.
- The company has not provided an alternative solution for users with watch-only accounts.
Verizon has announced plans to discontinue its Gizmo watch app, effective July 6. The move is due to technical issues, which have been reported by users with watch-only accounts. These users will lose the ability to text and share their location with their family members.
The company is transitioning to a new app, Verizon Family, but it currently does not support watch-only accounts. Users have reported difficulties in switching to the new app, with some experiencing eligibility errors and others unable to verify their accounts.
Verizon support has acknowledged the issue and is working to resolve it. However, the company has not provided an alternative solution for users with watch-only accounts. This has left many users concerned about their ability to communicate with their family members.
The discontinuation of the Gizmo watch app has sparked concerns about the impact on users with watch-only accounts. Verizon has not provided a clear timeline for when the new app will support watch-only accounts, leaving users in limbo.
As the deadline for the app's discontinuation approaches, users are urging Verizon to provide a solution for those affected. The company's decision to discontinue the app has raised questions about its commitment to supporting its customers' needs.
Sources
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