AWS Billed Customers Billions Due to Bug
A bug in Amazon Web Services' (AWS) billing system caused some customers' bills to spike from a few cents to billions of dollars. The issue, which began Thursday evening, was caused by incorrect unit pricing in the estimated billing computation system. Amazon has paused estimated billing updates and is reverting its system to accurate billing data, with the process expected to take several hours.
Key points
- A bug in AWS' billing system caused some customers' bills to spike from a few cents to billions of dollars.
- The issue, which began Thursday evening, was caused by incorrect unit pricing in the estimated billing computation system.
- Amazon has paused estimated billing updates and is reverting its system to accurate billing data, with the process expected to take several hours.
- The displayed billing estimates 'do not reflect actual usage and charges,' according to Amazon.
- Several customers reported receiving billing estimates ranging from millions to billions of dollars, with one customer quoted a bill of $4.2 trillion.
A bug in Amazon Web Services' (AWS) billing system caused some customers' bills to spike from a few cents to billions of dollars. The issue, which began Thursday evening, was caused by incorrect unit pricing in the estimated billing computation system.
According to Amazon, the displayed billing estimates 'do not reflect actual usage and charges.' The company has paused estimated billing updates and is reverting its system to accurate billing data, with the process expected to take several hours.
Several customers reported receiving billing estimates ranging from millions to billions of dollars, with one customer quoted a bill of $4.2 trillion. While the exact number of affected customers is unknown, the issue has caused significant anxiety for those who received the unexpected bills.
Amazon has assured customers that there are no actions required at this time and that the issue is being resolved. The company's status page will continue to provide updates on the situation.
Sources
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